Privacy Policy
Effective Date: November 2025
Company Name: Jacobs Transport (Pty) Ltd
Website: www.jacobstransport.co.za
Jacobs Transport values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of personal information:
Contact information: Name, phone number, email address, and company details.
Communication data: Information you provide when contacting us via forms, email, or social media.
Website usage data: Information collected through cookies and analytics tools (e.g., IP address, browser type, pages visited).
Service-related information: Pickup and delivery details, quotations, and billing information.
2. How We Use Your Information
We use your personal information to:
Provide and manage our transport and logistics services.
Respond to your inquiries and provide quotations.
Improve our website, services, and customer experience.
Send marketing or promotional information (only if you have consented).
Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share data only with:
Trusted service providers (e.g., payment processors, IT support, marketing platforms) who assist us in running our business.
Law enforcement or regulatory bodies if required by law.
All third-party service providers are required to keep your information secure and use it only for the purposes we specify.
4. Cookies and Tracking
Our website uses cookies to enhance user experience and collect analytics data. Cookies help us understand how visitors interact with our site so we can improve performance and advertising relevance.
You can disable cookies in your browser settings if you prefer not to share this information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Under POPIA, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent to receive marketing communications.
Lodge a complaint with the Information Regulator if you believe your data has been mishandled.
To exercise these rights, please contact us using the details below.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Jacobs Transport (Pty) Ltd
Email: info@jacobstransport.co.za
Phone: +27 10 200 9946
Address: 1 Calcium Road, Wadeville, Gauteng, South Africa
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.